A colleague had a slight malfunction with her laptop this morning. After booting up the pc the “Ctrl + Alt + Del” login prompt appeared, not the usual login screen. She didn’t think too much about that, typed in her password and waited for Vista too boot up. She kept waiting and after a minute or so the same logon prompt showed up.
After three ours of rebooting, testing logins, goggling and troubleshooting we found out that the user profile somehow had been corrupted, hence windows was unable too logon.
The solution to this mess was to login in Safe Mode, change the name of the user profile folder (C:\Users\UserName) to (C:\Users\UserNameOld), and then reboot.
This will help because the next time windows tries to get the user profile files it won’t find it and creates a new one. Of course you will loose all your settings but they are still there in the UserNameOld catalog so you will be able to retrieve them later.
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posted on
Wednesday, August 05, 2009 11:48 PM
Filed Under
Vista